The Age has produced a fantastic report on the use of management speak in government. We’re quoting them here but click on this link to see the original report:
British bureaucrats have been warned: no more synergies, stakeholders or sustainable communities.
The body that represents the country’s local authorities has told its members to stop using management buzz words, saying they confuse people and prevent residents from understanding what local governments do.
The Local Government Association, whose members include hundreds of district, town and county councils in England and Wales, on Friday sent out a list of 100 “non-words” that it said officials should avoid if they want to be understood.
The list includes the popular but vague term “empowerment,” “coterminosity,” a situation in which two organisations oversee the same geographical area; and “synergies,” combinations in which the whole is greater than the sum of its parts.
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The only way to truly ruin a day is to have to deal with an irate customer or hair-splitting client. In one weekend job I had an indignant customer who complained because the assistants didn’t know how to give a refund in pounds to a customer who bought an item in France - before the sale - and would like another item in exchange, that is only available in a different store so please could you order it for me and I’ll pay the difference. !!
Finally, I moved up a bit in the world and had to start having to deal with “stakeholders” - a term I objected to out of hand. It goes in the same hellish category as “blue-sky thinking”, “top-down structuring” and “putting speech marks around everything”. Stakeholders are people who like to get in the way of you doing your job. They nit-pick and have an opinion and organise useless meetings until you start up your own company just so you don’t have to consult them ever again. Thank God for that.
“1xtra, 1xtra, News, News, 1xtra News”. Anyone who listens to the radio all day will understand what I mean when I say radio jingles suck. They repeat the title, or parts of the title several thousand times in different voices as though we don’t get the point.
The evergreen pushy momma’s boy Usher is a perennial irritant: coming back year after year with his absurd lyrics and insanely catchy base-lines.
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Will & Grace has two qualities that none of us look for in a comedy: it’s turgid and unfunny.